Do You “Trust” This Visualization? An Inventory to Measure Trust in Visualizations

Trust plays a critical role in visual data communication and decision-making, yet existing visualization research employs varied trust measures, making it challenging to compare and synthesize findings across studies. In this work, we first took a bottom-up, data-driven approach to understand what visualization readers mean when they say they "trust" a visualization. We compiled and adapted a broad set of trust-related statements from existing inventories and collected responses to visualizations with varying degrees of trustworthiness. Through exploratory factor analysis, we derived an operational definition of trust in visualizations. Our findings indicate that people perceive a trustworthy visualization as one that presents credible information and is comprehensible and usable. Building on this insight, we developed an eight-item inventory: four core items measuring trust in visualizations and four optional items controlling for individual differences in baseline trust tendency. We established the inventory's internal consistency reliability using McDonald's omega, confirmed its content validity by demonstrating alignment with theoretically-grounded trust dimensions, and validated its criterion validity through two trust games with real-world stakes. Finally, we illustrate how this standardized inventory can be applied across diverse visualization research contexts. Utilizing our inventory, future research can examine how design choices, tasks, and domains influence trust, and how to foster appropriate trusting behavior in human-data interactions.

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Publication Details

Journal
IEEE Transactions on Visualization and Computer Graphics
Published
2025-12-22
DOI
https://doi.org/10.1109/tvcg.2025.3646847
Primary Topic
Data Visualization and Analytics
Type
article
Field-Weighted Citation Impact
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article

Do You “Trust” This Visualization? An Inventory to Measure Trust in Visualizations

H. Wang, Carolina Nobre, Kylie Lin, Andrew L. Cohen et al.
IEEE Transactions on Visualization and Computer Graphics
Data Visualization and Analytics
article

Do You “Trust” This Visualization? An Inventory to Measure Trust in Visualizations

H. Wang, Carolina Nobre, Kylie Lin, Andrew L. Cohen, Zachary Zwald, Cindy Xiong, Ryan Kennedy
article en

Abstract

Trust plays a critical role in visual data communication and decision-making, yet existing visualization research employs varied trust measures, making it challenging to compare and synthesize findings across studies. In this work, we first took a bottom-up, data-driven approach to understand what visualization readers mean when they say they "trust" a visualization. We compiled and adapted a broad set of trust-related statements from existing inventories and collected responses to visualizations with varying degrees of trustworthiness. Through exploratory factor analysis, we derived an operational definition of trust in visualizations. Our findings indicate that people perceive a trustworthy visualization as one that presents credible information and is comprehensible and usable. Building on this insight, we developed an eight-item inventory: four core items measuring trust in visualizations and four optional items controlling for individual differences in baseline trust tendency. We established the inventory's internal consistency reliability using McDonald's omega, confirmed its content validity by demonstrating alignment with theoretically-grounded trust dimensions, and validated its criterion validity through two trust games with real-world stakes. Finally, we illustrate how this standardized inventory can be applied across diverse visualization research contexts. Utilizing our inventory, future research can examine how design choices, tasks, and domains influence trust, and how to foster appropriate trusting behavior in human-data interactions.

IEEE Transactions on Visualization and Computer GraphicsVol. 32(3)
Georgia Institute of Technology (US), University of Toronto (CA), University of Massachusetts Amherst (US), Atlanta Technical College (US), University of Houston (US), The Ohio State University (US)
Peace, Justice and strong institutions
Openalex Percentile: Top 37%
Data Visualization and Analytics
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