Theme Park Ticketing System: An Intelligent Web-Based Platform for Enhancing Guest Experience and Operational Efficiency

Theme parks are increasingly adopting digital platforms to manage ticketing, payments, and visitor flow. However, traditional ticketing systems often fail to handle high visitor volumes efficiently, leading to long queues and poor operational visibility. In this work, we present a web-based theme park ticketing system that integrates real-time booking, secure digital payments, and QR-based access control using modern web technologies. The system leverages the MERN stack with real-time communication and caching mechanisms to improve scalability, reduce response time, and enhance user experience. Experimental evaluation demonstrates improved operational efficiency, reliable transaction handling, and effective crowd management in large-scale theme park environments.

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Publication Details

Journal
Iconic Research and Engineering Journals
Published
2025-12-22
DOI
https://doi.org/10.64388/irev9i6-1713090
Primary Topic
Bluetooth and Wireless Communication Technologies
Type
article
Field-Weighted Citation Impact
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article

Theme Park Ticketing System: An Intelligent Web-Based Platform for Enhancing Guest Experience and Operational Efficiency

Afshana Khanum, C. V. Niharika, Neethushree K M, Navyashree R et al.
Iconic Research and Engineering Journals
Bluetooth and Wireless Communication Technologies
article

Theme Park Ticketing System: An Intelligent Web-Based Platform for Enhancing Guest Experience and Operational Efficiency

Afshana Khanum, C. V. Niharika, Neethushree K M, Navyashree R, Vedika S
article en

Abstract

Theme parks are increasingly adopting digital platforms to manage ticketing, payments, and visitor flow. However, traditional ticketing systems often fail to handle high visitor volumes efficiently, leading to long queues and poor operational visibility. In this work, we present a web-based theme park ticketing system that integrates real-time booking, secure digital payments, and QR-based access control using modern web technologies. The system leverages the MERN stack with real-time communication and caching mechanisms to improve scalability, reduce response time, and enhance user experience. Experimental evaluation demonstrates improved operational efficiency, reliable transaction handling, and effective crowd management in large-scale theme park environments.

Iconic Research and Engineering JournalsVol. 9(6)
Openalex Percentile: Top 35%
Bluetooth and Wireless Communication Technologies
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Theme Park Ticketing System: An Intelligent Web-Based Platform for Enhancing Guest Experience and Operational Efficiency — Afshana Khanum, C. V. Niharika, et al. · Iconic Research and Engineering Journals (2025) | TGRS Research Map | TGRS