Balancing standardisation and personalisation to improve equity and student outcomes

With almost 200,000 students studying over 400 Open University modules, achieving the right balance between personalisation and standardisation is essential for designing inclusive, effective module websites. The Standardising Module Design project was launched in early 2024 to improve the consistency, quality, and efficiency of module design at The Open University, whilst respecting the unique voice and teaching style of each module. In this session, you’ll learn how the project team designed the Toolkit with inclusivity in mind - particularly for students and staff with protected characteristics - resulting in a solution that will benefit a wider range of users.