The missing link

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings This paper identified that the rate of artificial intelligence adoption can impact business performance in these areas: environmental, social and economic. Originality/value The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Publication Details

Journal
Development in Learning Organizations An International Journal
Published
2025-12-19
DOI
https://doi.org/10.1108/dlo-12-2025-0443
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00
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The missing link

Development in Learning Organizations An International Journal
AI in Service Interactions
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The missing link

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Abstract

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings This paper identified that the rate of artificial intelligence adoption can impact business performance in these areas: environmental, social and economic. Originality/value The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Development in Learning Organizations An International JournalVol. 40(1)
Quality Education
Openalex Percentile: Top 19%
AI in Service Interactions
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The missing link · Development in Learning Organizations An International Journal (2025) | TGRS Research Map | TGRS