When the Concert Hall Dances with Water: How Does the Architectural Experience of Waterfront Concert Halls Affect User Satisfaction?—A Study Based on 12 Concert Hall Users in China

As urban architecture continues to emphasize integration with natural environments, the concept of waterfront buildings and blue–green spaces has been widely applied in the site selection of large urban structures. While existing research has extensively explored architectural types such as waterfront landscapes and sports venues, systematic studies on waterfront concert halls, as an important category of cultural architecture, remain limited. Specifically, the interaction mechanisms between such halls and their aquatic environments, as well as their impact on users’ psychological satisfaction, have not been thoroughly investigated. This study takes waterfront concert halls as representative cultural buildings and examines 1267 users from 12 typical waterfront concert halls across eight cities in China. A theoretical model was constructed with water visibility, water accessibility, water interactivity, and water integration as independent variables, biophilia and a sense of nature’s presence as parallel mediators, and user satisfaction as the dependent variable. Data were analyzed using covariance based structural equation modeling CB-SEM. The findings reveal that (1) water visibility, water accessibility, and water integration positively influence user satisfaction; (2) biophilia mediates the relationship between water visibility, water accessibility, water interactivity, water integration, and user satisfaction; (3) a sense of nature’s presence also mediates the relationship between these water-related variables and user satisfaction. This study empirically demonstrates the dual pathway psychological mechanism through which water elements influence user satisfaction, providing a new perspective for the design of waterfront cultural architecture. The research suggests that architects can enhance users’ biophilic instincts and sense of nature’s presence through specific design strategies, such as strengthening water visibility, optimizing waterfront circulation, and enriching water interaction experiences. These findings offer theoretical support for shifting contemporary architectural practice from physical space creation to environmental well-being promotion, while also establishing a practical foundation for developing human-centered evaluation systems for built environments.