Post-Pandemic Supply Chain Resilience Strategies and Operational Performance among U.S. Manufacturing Firms

Abstract The COVID-19 pandemic disrupted global supply chains, highlighting vulnerabilities within manufacturing sectors. This study investigates the resilience strategies employed by U.S. manufacturing firms in response to the post-pandemic landscape and examines the impact of these strategies on operational performance. Using a mixed-methods approach, we survey and interview supply chain managers to understand the adaptive measures adopted to mitigate disruptions. Key strategies include diversification of supply sources, digital transformation, and investment in flexible manufacturing systems. The findings reveal that firms that prioritized resilience through strategic risk management, technological integration, and supply chain visibility experienced improved operational performance, including higher productivity, cost savings, and enhanced customer satisfaction. The study provides valuable insights into the evolving role of supply chain resilience in enhancing operational efficiency and offers practical recommendations for manufacturing firms to build long-term agility in a post-pandemic world.