Digital transformation of companies in Bosnia and Herzegovina

This master thesis is focused on a research of digital transformation of companies in Bosnia and Herzegovina.Digital transformation can be defined as a change in a way a company uses digital technologies for development of new digital business models, which in turn create new value for the company The master thesis gives an overview of history, state and development of digital transformation, digital transformation of companies in the Western Balkan countries, with focus on Bosnia and Herzegovina.In the empirical part of the thesis, six interviews were conducted with representatives of public and private sector in Bosnia and Herzegovina, including two ministries and four companies in the industrial sector.