Construção de um Instrumento de Medida da Carga de Trabalho do Enfermeiro de Família em Portugal

Background: Nursing workload affects the quality of care, patient safety, and professional satisfaction. Measuring nursing workload in primary health care is a challenge. Objective: To develop an instrument that measures the workload of family nurses during consultations with people with noncommunicable diseases. Methodology: Methodological study with a mixed-methods approach using the e-Delphi technique. This study was conducted in two stages. The first stage refers to the development of the instrument and the second stage involves its evaluation by 10 experts. Results: The Instrumento de Avaliação da Carga de Trabalho do Enfermeiro de Família para a Gestão da Doença Crónica (Family Nurse Workload Assessment Instrument for Chronic Disease Management, IACTENFF-CE-GDC) includes five grids. The overall content validity index was 1.0 for the layout and between 0.98 and 1.0 for each grid. Conclusion: The instrument showed strong expert consensus and high potential for measuring the workload of family nurses during consultations with people with noncommunicable diseases.