Adoption of instant payments in the EU and Slovenia

The thesis focuses on the challenges of implementing instant payments by Slovenian banks within the broader European context.Despite the significant economic benefits offered by instant payments, the availability of this service in Slovenia is limited.Currently, only two banks allow their clients to instruct cross-border instant payments.This research addresses a gap in the literature, as there are presently no studies examining this issue within the Slovenian context.Through qualitative analysis of payment systems, regulatory impacts, historical development, and the current state of instant payments in Slovenia and Europe, key factors affecting the suboptimal adoption of instant payments are identified.The empirical section of the thesis, which entails an interview with a representative of the national payment system operator, uncovers the key factors and challenges that hinder Slovenian banks from effectively implementing instant payment services.