Examining the role of world-class manufacturing on supply chain resilience in the steel industry

A resilient supply chain is an adaptive capability of a supply chain to reduce the likelihood of encountering sudden disruptions, resist the spread of disruptions by maintaining control over structures and performance, and recover, repair, and respond with an immediate and effective response plan to prevent disruption and restore the supply chain to a resilient operational state. Determining the factors of supply chain resilience and prioritizing and determining their effects in the program horizon are management necessities in the steel industry. Because this chain faces diverse situations and characteristics such as: uncertainty and certainty in supply conditions, demand, competitive pressure, complexity and technological change. The purpose of the research is to investigate the role of world-class production on supply chain resilience by considering the mediating role of market orientation. The research method is applied in terms of purpose and descriptive survey in terms of method. The statistical population is experts in the field of supply chain and world-class production who have experience in the steel industry. Data processing and analysis were used using factor analysis and structural equations. The results showed that world-class production has an effect on supply chain resilience. The mediating role of market orientation in the relationship between world-class production and supply chain resilience was also confirmed. Finally, practical suggestions were presented