DISASTER PREPAREDNESS OF EMPLOYEES OF HOSPITALITY INDUSTRY IN ZAMBOANGA CITY

This study examined the disaster preparedness of employees in the hospitality industry of Zamboanga City. It aimed to determine the demographic profile of the respondents in terms of sex, position and employment status; assess their level of disaster preparedness; identify the significant differences in preparedness across demographic groups; and propose an action plan based on the findings. The study used a descriptive comparative design involving 250 employees from selected hotels, restaurants and resorts. Data were gathered using validated questionnaire with a Cronbach’s alpha of 0.929 analyzed through mean, standard deviation, t-test and ANOVA. Results revealed that the respondents represented a balanced workforce, with most employed full -time in frontline and support positions. Overall, employees exhibited a very high level of disaster preparedness (𝑥̄ = 4.48), showing strong awareness and readiness. A significant difference was found across positions with frontline and supervisory staff showing higher preparedness than support and management employees. Based on the results, a proposed action plan was developed emphasizing continuous training, equal participation and improved monitoring to enhance disaster readiness in the hospitality industry of Zamboanga City.