Science communication and public trust in science through an audience-centered quality perspective

This essay defines what counts as "good science communication" for fostering public trust in science. Because information about science reaches the public via intermediaries, design must translate complex knowledge while managing ambiguity and uncertainty. Communication research shows audience expectations shape evaluations of messages and of science itself. Accordingly, this essay begins with the audience-centred Quality Assessment Scale from the Audience's Perspective-fifteen dimensions (e.g., correctness, clarity, credibility, relevance, dialogue)-and then conceptualizes trust with the Public Trust in Science Scale as multilevel and multidimensional (expertise, integrity, benevolence, transparency, dialogue orientation). Mapping quality signals to trust outcomes yields testable recommendations for strategies that balance detail, uncertainty, relevance, and engagement without sacrificing rigor, offering a basis for designing, measuring, and iterating trust-building communication.

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Publication Details

Journal
Current Opinion in Psychology
Published
2025-12-13
DOI
https://doi.org/10.1016/j.copsyc.2025.102235
Primary Topic
Climate Change Communication and Perception
Type
article
Field-Weighted Citation Impact
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article

Science communication and public trust in science through an audience-centered quality perspective

Current Opinion in Psychology
Climate Change Communication and Perception
article

Science communication and public trust in science through an audience-centered quality perspective

article en

Abstract

This essay defines what counts as "good science communication" for fostering public trust in science. Because information about science reaches the public via intermediaries, design must translate complex knowledge while managing ambiguity and uncertainty. Communication research shows audience expectations shape evaluations of messages and of science itself. Accordingly, this essay begins with the audience-centred Quality Assessment Scale from the Audience's Perspective-fifteen dimensions (e.g., correctness, clarity, credibility, relevance, dialogue)-and then conceptualizes trust with the Public Trust in Science Scale as multilevel and multidimensional (expertise, integrity, benevolence, transparency, dialogue orientation). Mapping quality signals to trust outcomes yields testable recommendations for strategies that balance detail, uncertainty, relevance, and engagement without sacrificing rigor, offering a basis for designing, measuring, and iterating trust-building communication.

Current Opinion in PsychologyVol. 68
Technische Universität Braunschweig (DE)
Peace, Justice and strong institutions
Openalex Percentile: Top 26%
Climate Change Communication and Perception
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