Exploring the role of green LSS and employee involvement on quality improvement of patient safety

Purpose The present study examines the influence of leadership, employee involvement and Green Lean Six Sigma (GLSS) on the quality improvement of patient safety in specialised hospitals. This study also investigates the mediating roles of GLSS and employee involvement in the relationship between leadership and the improvement in patient safety quality. Design/methodology/approach In this study, a stratified random sampling technique was applied to collect data from 384 respondents of specialised hospitals in Bangladesh. SmartPLS 4 was employed to assess construct reliability and validity and to test mediation effects via bootstrapping. Furthermore, hypotheses were tested via partial least squares structural equation modelling (PLS-SEM). Findings The study’s findings indicate that leadership, employee involvement and GLSS have a positive and significant influence on the quality of patient safety. Based on the results, employee involvement has the greatest impact on quality and patient safety improvement compared to leadership and GLSS. However, the research findings also indicate that leadership does not directly influence the quality improvement of patient safety but does so indirectly through the mediating effects of GLSS and employee involvement. Practical implications This study provides important insights into how healthcare practitioners can enhance patient safety outcomes through effective leadership and operational activities. The results are informative regarding the management of specialised hospitals. The findings may serve as a reference point for the evaluation of GLSS and for the ecological sustainability of hospital management practices in developed and developing countries. Originality/value This study offers theoretical and practical contributions, and it is anticipated that the research findings will generate ideas to improve patient safety and quality in healthcare organisations.

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Publication Details

Journal
International Journal of Quality & Reliability Management
Published
2025-12-12
DOI
https://doi.org/10.1108/ijqrm-07-2025-0245
Primary Topic
Quality and Supply Management
Type
article
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article

Exploring the role of green LSS and employee involvement on quality improvement of patient safety

International Journal of Quality & Reliability Management
Quality and Supply Management
article

Exploring the role of green LSS and employee involvement on quality improvement of patient safety

article en

Abstract

Purpose The present study examines the influence of leadership, employee involvement and Green Lean Six Sigma (GLSS) on the quality improvement of patient safety in specialised hospitals. This study also investigates the mediating roles of GLSS and employee involvement in the relationship between leadership and the improvement in patient safety quality. Design/methodology/approach In this study, a stratified random sampling technique was applied to collect data from 384 respondents of specialised hospitals in Bangladesh. SmartPLS 4 was employed to assess construct reliability and validity and to test mediation effects via bootstrapping. Furthermore, hypotheses were tested via partial least squares structural equation modelling (PLS-SEM). Findings The study’s findings indicate that leadership, employee involvement and GLSS have a positive and significant influence on the quality of patient safety. Based on the results, employee involvement has the greatest impact on quality and patient safety improvement compared to leadership and GLSS. However, the research findings also indicate that leadership does not directly influence the quality improvement of patient safety but does so indirectly through the mediating effects of GLSS and employee involvement. Practical implications This study provides important insights into how healthcare practitioners can enhance patient safety outcomes through effective leadership and operational activities. The results are informative regarding the management of specialised hospitals. The findings may serve as a reference point for the evaluation of GLSS and for the ecological sustainability of hospital management practices in developed and developing countries. Originality/value This study offers theoretical and practical contributions, and it is anticipated that the research findings will generate ideas to improve patient safety and quality in healthcare organisations.

International Journal of Quality & Reliability ManagementVol. 43(3)
INTI International University (MY), Charles Sturt University (AU), Texas A&M University-Victoria (US), University of Hull (GB), Daffodil International University (BD), Universiti Malaysia Kelantan (MY), University of Barishal (BD), United States Army (US), World University of Bangladesh (BD)
Openalex Percentile: Top 27%
Quality and Supply Management
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