Designing for Sustainability: How Ergonomics Enhances Green Motivation and Innovation in the Hospitality Sector

Sustainable innovation presents a significant challenge for modern organizations as they operate in an ever-evolving and complex global environment. It requires creating and adopting new products, services, or processes that are not only economically feasible but also environmentally responsible. This study aims to provide insights into the impact of ergonomics on sustainable innovation within the Hospitality sector, with a focus on green work engagement and green intrinsic motivation as mediating factors. Data was collected from full-time employees working in five-star hotels in Egypt, with a total of 424 valid responses analyzed. The study employed the PLS-SEM analytical method, and the analysis was conducted using WarpPLS 7.0. The findings revealed a positive relationship between employees’ perception of ergonomics and sustainable innovation. Additionally, ergonomics was positively linked to both green work engagement and green intrinsic motivation. Moreover, green work engagement and green intrinsic motivation were found to have a positive impact on sustainable innovation. The study also demonstrated that green work engagement and green intrinsic motivation serve as mediators between ergonomics and sustainable innovation. This study offers valuable insights into the significance of ergonomics for the hospitality industry. Integrating ergonomics enables organizations to create a healthier, more innovative, and sustainable work environment.