a touristic chatbot for Lisbon

Cruz, M., Jardim, B., & Neto, M. D. C. (2025). Lisa: a touristic chatbot for Lisbon. Information Technology & Tourism, 27(4), 1153–1183. https://doi.org/10.1007/s40558-025-00339-x --- %ABS1% --- Open access funding provided by FCT|FCCN (b-on). This work was funded by Portuguese national funds through the Portuguese Foundation for Science and Technology—FCT under research grant 2024.07501.IACDC-Inteligência Artificial, Ciência dos Dados e Cibersegurança de relevância na Administração Pública and research grant FCT UIDB/04152/2020–Centro de Investigação em Gestão de Informação (MagIC). This work is also funded by PRR – Plano de Recuperação e Resiliência and by the NextGenerationEU funds, through the scope of the Agenda for Business Innovation “ATT – Agenda Mobilizadora Acelerar e Transformar o Turismo” (Project no. 47 with the application C645192610-00000060).