Overcoming Bureaucratization. Rethinking the Social Work Model in Dialogue with Roma

Social Work was born to find and implement actions that succeed at alleviating or overcoming human suffering. Far from this objective, the scientific literature has highlighted that, during the pandemic, the serious situation of disadvantaged communities, including much of the Roma community, has underscored the historical evolution of the discipline towards bureaucratization. However, more research is needed to identify and analyze the actions through which many Social Work professionals have had the opportunity to rethink the current hegemonic model of social intervention. This study analyzes the main characteristics of some such actions. (...)