The Impact of Burnout: costs of lost productivity in Portuguese companies due to absenteeism and presenteeism

Purpose: The aim of this review article is to take a closer look at a subject that has generated great concern, the impact of burnout on organisations in Portugal, by presenting a series of studies that show the costs of lost productivity in Portuguese companies due to absenteeism and presenteeism caused by burnout syndrome.Methodology: In terms of methodology, this review follows a theoretical approach, using documentary analysis to explore, analyse, deepen and broaden the existing literature, as well as to compare the literature with the results obtained in documented studies on the subject.Results: Promoting a healthy balance between personal and organisational life is one of the organisational strategies for mitigating the effects of burnout and creating a healthier and more productive work environment. Recognising the importance of tackling this problem means prioritising workers' well-being and promoting a more resilient and committed workforce, leading to increased productivity.Originality: This study made it possible to broaden the theoretical framework by analysing the literature on the subject of burnout and its inherent costs for organisations and workers, which we found to be a subject that has been gaining relevance and pertinence for organisations.Keywords: Burnout; psychological health; causes; organisational costs; prevention.DOI: https://doi.org/10.58869/EJABM11(3)/01