Understanding the Effect of Perceived Supervisor Unavailability on Job Satisfaction, Counterproductive Work Behaviors, and Intent to Quit

This study aims to examine the influence of supervisor unavailability on employee job satisfaction, counterproductive work behaviors, and intent to quit. It introduces the construct of Perceived Supervisor Unavailability (PSU), defined as the employee's perception that their supervisor is not present, reachable, or responsive during times when support or input is expected or needed. Grounded in Job Demands-Resources and Social Exchange Theory, this study will look at personal and organizational resources as mediators of the PSU-work outcomes relationship. Role clarity acting as personal resource and perceived supervisor and organizational support, acting as organizational resources are expected to reduce the influence of PSU on work outcomes. Data will be collected from both employees and supervisors working on-site and hybrid/remote conditions to examine whether physical presence influences PSU.

Publication Details

Journal
UTC Scholar (University of Tennessee at Chattanooga)
Published
2025-11-10
Primary Topic
Job Satisfaction and Organizational Behavior
Type
article
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article

Understanding the Effect of Perceived Supervisor Unavailability on Job Satisfaction, Counterproductive Work Behaviors, and Intent to Quit

UTC Scholar (University of Tennessee at Chattanooga)
Job Satisfaction and Organizational Behavior
article

Understanding the Effect of Perceived Supervisor Unavailability on Job Satisfaction, Counterproductive Work Behaviors, and Intent to Quit

article en

Abstract

This study aims to examine the influence of supervisor unavailability on employee job satisfaction, counterproductive work behaviors, and intent to quit. It introduces the construct of Perceived Supervisor Unavailability (PSU), defined as the employee's perception that their supervisor is not present, reachable, or responsive during times when support or input is expected or needed. Grounded in Job Demands-Resources and Social Exchange Theory, this study will look at personal and organizational resources as mediators of the PSU-work outcomes relationship. Role clarity acting as personal resource and perceived supervisor and organizational support, acting as organizational resources are expected to reduce the influence of PSU on work outcomes. Data will be collected from both employees and supervisors working on-site and hybrid/remote conditions to examine whether physical presence influences PSU.

UTC Scholar (University of Tennessee at Chattanooga)
Decent work and economic growth
Openalex Percentile: Top 30%
Job Satisfaction and Organizational Behavior
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