a machine learning approach to detecting artificial intelligence-generated reviews

Santos, A. M., & António, N. (2025). Improving trust in online reviews: a machine learning approach to detecting artificial intelligence-generated reviews. Information Technology & Tourism, 27(3), 739-766. https://doi.org/10.1007/s40558-025-00329-z --- %ABS1% --- Open access funding provided by FCT|FCCN (b-on). This work was supported by national funds through FCT (Fundação para a Ciência e a Tecnologia), under the project - UIDB/04152 - Centro de Investigação em Gestão de Informação (MagIC)/NOVA IMS.

Publication Details

Journal
Universidade Nova de Lisboa's Repository (Universidade Nova de Lisboa)
Published
2025-06-27
Primary Topic
AI in Service Interactions
Type
article
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article

a machine learning approach to detecting artificial intelligence-generated reviews

Universidade Nova de Lisboa's Repository (Universidade Nova de Lisboa)
AI in Service Interactions
article

a machine learning approach to detecting artificial intelligence-generated reviews

article en

Abstract

Santos, A. M., & António, N. (2025). Improving trust in online reviews: a machine learning approach to detecting artificial intelligence-generated reviews. Information Technology & Tourism, 27(3), 739-766. https://doi.org/10.1007/s40558-025-00329-z --- %ABS1% --- Open access funding provided by FCT|FCCN (b-on). This work was supported by national funds through FCT (Fundação para a Ciência e a Tecnologia), under the project - UIDB/04152 - Centro de Investigação em Gestão de Informação (MagIC)/NOVA IMS.

Universidade Nova de Lisboa's Repository (Universidade Nova de Lisboa)
Decent work and economic growth
Openalex Percentile: Top 20%
AI in Service Interactions
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a machine learning approach to detecting artificial intelligence-generated reviews · Universidade Nova de Lisboa's Repository (Universidade Nova de Lisboa) (2025) | TGRS Research Map | TGRS