AI in Education: Measuring the Impact of Chatbots on Student Outcomes

This poster complements a presentation on creating a chatbot for students as a class resource guide. It presents findings from a research project on student outcomes after deploying the chatbot. A quasi-experimental design measured student empowerment and engagement across multiple sections of the same class, with half having access to the bot and half not. Those with access also completed a survey based on the Information Systems Continuance Model, along with several control variables.

Publication Details

Journal
Journal of International Crisis and Risk Communication Research
Published
2025-05-29
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
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article

AI in Education: Measuring the Impact of Chatbots on Student Outcomes

Journal of International Crisis and Risk Communication Research
AI in Service Interactions
article

AI in Education: Measuring the Impact of Chatbots on Student Outcomes

article en

Abstract

This poster complements a presentation on creating a chatbot for students as a class resource guide. It presents findings from a research project on student outcomes after deploying the chatbot. A quasi-experimental design measured student empowerment and engagement across multiple sections of the same class, with half having access to the bot and half not. Those with access also completed a survey based on the Information Systems Continuance Model, along with several control variables.

Journal of International Crisis and Risk Communication Research
Openalex Percentile: Top 20%
AI in Service Interactions
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