The role of air traffic controllers’ mindfulness in enhancing air traffic safety: JDR theory in the Saudi Arabian aviation context

Background: Air traffic control is a stressful job and vital to aviation safety. Although technological developments have been introduced to enhance and facilitate the tasks of air traffic control officers (ATCOs), ATCOs still experience high levels of job stress. This study explores the influence of mindfulness and social work support (SWS) on the job performance and job stress of ATCOs in Saudi Arabia. Methods: Grounded in Job Demands–Resources (JDR) theory, this study used a cross-sectional design to survey 324 ATCOs, with a 72% response rate. Mindfulness and SWS were treated as individual and situation-specific resources that influence stress and performance outcomes. Results: The results indicated that mindfulness could reduce workplace stress and improve performance. Moreover, SWS was also critical in reducing the adverse impacts of stress on job performance, reflecting the buffering effect posited by JDR theory. Conclusions: This study demonstrates that JDR theory is applicable to the context of ATC since it validates the importance of mindfulness and SWS as critical resources in minimizing stress levels and improving performance. The findings have implications for the viability of mindfulness-based training interventions and peer-support programs in supporting the health of ATCOs and their ability to deal with highly stressful situations.