Risk prioritization from the crowd-shipping provider's perspective using the CIMAS method

Crowd-shipping presents a new trend in shipment distribution. It is a process in which the crowd is employed to deliver the items. Effective risk prioritization is essential in city logistics and delivery, especially with the emergence of crowd-shipping. As crowd-shipping platforms grow, they bring uncertainties and challenges that can significantly impact operational efficiency and customer confidence. Emphasizing risk prioritization is crucial for many reasons, including trust and security, improving operational efficiency, and ensuring regulatory readiness. Risk prioritization is more than a mere formality