Using uncertainty and risk as a framework for understanding learning from a crisis (Covid19) and the implications for welfare professionals

Over the last two decades, the impact of a growing number of polycrises can be felt in terms of rising levels of inequalities, increased vulnerabilities and political polarisation, which influence the delivery of welfare services. This has implications for welfare professionals. In the UK, the COVID-19 pandemic was a major public health crisis which affected the economy and every aspect of society with an impact that is still being felt. More importantly, COVID affected certain groups disproportionately, particularly people from black, minority ethnic groups and older people, entrenching inequalities. Some of the measures adopted, for example, the closure of schools and use of on-line education have had a long-term impact on young people. In 2022, a Public Inquiry was set up to “examine the UK’s response to and impact of the COVID-19 pandemic and learn lessons for the future”. This paper explores the way in which this Inquiry is gathering evidence, and which will inform the lessons learnt. It also analyses the first report which has been published on ‘The Resilience and Preparedness of the UK’, which presents a set of recommendations to address the lack of preparedness. It highlights some of the different perspectives of government, politicians, scientists, welfare professionals and citizens, particularly the consultation of citizens.