Emotion Aware Interaction Systems: A Multimodal Affective Computing Framework for Immersive Technology Powered Personalized User Experience

The current interactive systems do not consider the emotional aspect of the users and thus the interface is very rigid such that dynamic human behaviors cannot be accommodated. This shortcoming presents a huge gap in customized user experience, particularly in applications with an educational and healthcare theme, intelligent assistants, and customer service. In response to this issue, a Multimodal Emotion-Aware Interaction Framework, called E-MXNet is proposed in the present work and it is aimed at interpreting user emotions, based on audio, visual and textual feedbacks, and adjusting system responses in real time. The framework has a combination of modality-specific feature extractors with a hybrid fusion strategy, that trades early feature-level integration and late decision-level aggregation, and that allows the representation of emotions to be resilient in noisy or incomplete modality conditions. An emotion-sensitive personalized interaction engine is used to further customize interface features such as content style, interaction speed, and modality of feedback to increase the degree of engagement. E-MXNet is novel in three ways: (1) it has a unified multimodal affective pipeline, which combines speech prosody, facial dynamics, and semantic sentiment; (2) the fusion mechanism works well in a wide-range of contexts; and (3) it has an adaptive user-experience module, which introduces scalable emotional personalization. Evaluations on benchmark datasets show that E-MXNet is more accurate, has better F1-scores, and lower misclassification rates than current unimodal and multimodal baselines. The analysis based on visualizations also indicates that after the personalization, the model stability and user satisfaction increase significantly. These findings underscore the usefulness of E-MXNet in providing emotionally intelligent and context-sensitive interaction experiences.

Publication Details

Journal
Journal of Machine and Computing
Published
2025-12-08
DOI
https://doi.org/10.53759/7669/jmc202606027
Primary Topic
Emotion and Mood Recognition
Type
article
Field-Weighted Citation Impact
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article

Emotion Aware Interaction Systems: A Multimodal Affective Computing Framework for Immersive Technology Powered Personalized User Experience

Journal of Machine and Computing
Emotion and Mood Recognition
article

Emotion Aware Interaction Systems: A Multimodal Affective Computing Framework for Immersive Technology Powered Personalized User Experience

article en

Abstract

The current interactive systems do not consider the emotional aspect of the users and thus the interface is very rigid such that dynamic human behaviors cannot be accommodated. This shortcoming presents a huge gap in customized user experience, particularly in applications with an educational and healthcare theme, intelligent assistants, and customer service. In response to this issue, a Multimodal Emotion-Aware Interaction Framework, called E-MXNet is proposed in the present work and it is aimed at interpreting user emotions, based on audio, visual and textual feedbacks, and adjusting system responses in real time. The framework has a combination of modality-specific feature extractors with a hybrid fusion strategy, that trades early feature-level integration and late decision-level aggregation, and that allows the representation of emotions to be resilient in noisy or incomplete modality conditions. An emotion-sensitive personalized interaction engine is used to further customize interface features such as content style, interaction speed, and modality of feedback to increase the degree of engagement. E-MXNet is novel in three ways: (1) it has a unified multimodal affective pipeline, which combines speech prosody, facial dynamics, and semantic sentiment; (2) the fusion mechanism works well in a wide-range of contexts; and (3) it has an adaptive user-experience module, which introduces scalable emotional personalization. Evaluations on benchmark datasets show that E-MXNet is more accurate, has better F1-scores, and lower misclassification rates than current unimodal and multimodal baselines. The analysis based on visualizations also indicates that after the personalization, the model stability and user satisfaction increase significantly. These findings underscore the usefulness of E-MXNet in providing emotionally intelligent and context-sensitive interaction experiences.

Journal of Machine and Computing
Peace, Justice and strong institutions
Openalex Percentile: Top 35%
Emotion and Mood Recognition
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