The Relationship between Work-from-Home (WFH) and Employee Performance in Sulaymaniyah, Iraq

The COVID-19 pandemic sped up the move to remote work, leading organisations to introduce work-from-home (WFH) policies. While prior research has examined WFH’s effects on work-life balance, burnout, and job satisfaction, limited studies have explored its direct impact on employee performance, particularly in the Kurdistan region. This study investigates the relationship between WFH practices and employee performance among Asiacell staff in Sulaymaniyah, a company that has maintained long-term remote work arrangements post-pandemic. Using a quantitative survey approach, data were collected from 152 employees to assess their perceptions of WFH and its effects on performance. Correlation analysis revealed a strong positive relationship between WFH and employee performance, suggesting that remote work arrangements can significantly enhance performance when supported by organisational resources, flexible policies, and effective communication. The findings highlight the importance of strategic implementation and continuous evaluation of WFH practices to maximise employee performance and organisational outcomes.