E-therapy influence on mental health in generation z: Role of acces and engagement

Mental health is a significant concern in the digital age, particularly for Generation Z, who, despite their technological proficiency, remain vulnerable to psychosocial stress. This study seeks to examine the impact of e-therapy on the mental well-being of Generation Z, focusing on the moderating roles of accessibility and user engagement. A quantitative explanatory method with a cross-sectional design was used to gather data from 382 respondents in the Special Region of Yogyakarta who had engaged in e-therapy. The analysis results indicate that e-therapy significantly enhances mental well-being. Moreover, the degree of accessibility and user engagement substantially enhances the relationship. These findings underscore the necessity of creating e-therapy that is inclusive, readily accessible, and capable of sustaining user engagement. This study employs the theoretical framework of digital transformation in mental health services and advocates for interdisciplinary strategies to enhance the efficacy of e-therapy in promoting the mental well-being of the youth in Indonesia.