Research Computing Engagement at Imperial College London: Listening, Learning and Liquid Cooling

As university research computing services grow and expand in compute power and user-base, it becomes increasingly important to engage the users more proactively and ensure that the services are working for them and with them. With a little over a year in the role, the learning curve has been steep and has required the support and encouragement of a great team within Imperial and further afield. This talk will outline some of the strategies that have been used to improve the community around Research Computing at Imperial, the work that has been done to engage with the community on specific projects and the challenges that have been faced during the process.