Navigating Trust and Privacy: The Role of Social Media Engagement in Shaping Purchase Intentions in Turkish Retail

This study aims to examine the impact of social media interactions on consumer purchase intentions and data exchange in the retail sector in Türkiye. In today's digital landscape, social media platforms allow retail brands to communicate directly with both current and potential customers. As a result, retail brands are increasingly utilizing these platforms to influence consumer behavior and guide purchasing decisions through direct interaction. Alongside this trend, there is a growing concern about data privacy and user trust due to the increasing digitization of retail. This research explores the relationship between social media marketing activities, consumer attitudes toward social media advertisements, and their influence on purchase intentions. This study can offer strategic insights for marketers and retail professionals aiming to drive consumers' purchase intent in a digital-first retail environment. Keyword: Social Media Interaction, Retail Sector, Data Privacy, Purchase Intention

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Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2025-12-09
DOI
https://doi.org/10.5281/zenodo.17866114
Primary Topic
Digital Marketing and Social Media
Type
article
Field-Weighted Citation Impact
0.00
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article

Navigating Trust and Privacy: The Role of Social Media Engagement in Shaping Purchase Intentions in Turkish Retail

Zenodo (CERN European Organization for Nuclear Research)
Digital Marketing and Social Media
article

Navigating Trust and Privacy: The Role of Social Media Engagement in Shaping Purchase Intentions in Turkish Retail

article en

Abstract

This study aims to examine the impact of social media interactions on consumer purchase intentions and data exchange in the retail sector in Türkiye. In today's digital landscape, social media platforms allow retail brands to communicate directly with both current and potential customers. As a result, retail brands are increasingly utilizing these platforms to influence consumer behavior and guide purchasing decisions through direct interaction. Alongside this trend, there is a growing concern about data privacy and user trust due to the increasing digitization of retail. This research explores the relationship between social media marketing activities, consumer attitudes toward social media advertisements, and their influence on purchase intentions. This study can offer strategic insights for marketers and retail professionals aiming to drive consumers' purchase intent in a digital-first retail environment. Keyword: Social Media Interaction, Retail Sector, Data Privacy, Purchase Intention

Zenodo (CERN European Organization for Nuclear Research)
Istinye University (TR), Istanbul Commerce University (TR)
Openalex Percentile: Top 30%
Digital Marketing and Social Media
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Navigating Trust and Privacy: The Role of Social Media Engagement in Shaping Purchase Intentions in Turkish Retail · Zenodo (CERN European Organization for Nuclear Research) (2025) | TGRS Research Map | TGRS