Advances in Multimodal AI-Powered Chatbots: A Comprehensive Review and Proposed Efficient Architecture

The growing demand for intelligent, context-aware conversational systems has accelerated research in multimodal artificial intelligence (AI). Traditional chatbots, limited to text or voice inputs, often fail to interpret diverse user intents and contextual cues across languages and media types. This paper presents a comprehensive review of advancements in multimodal AI-powered chatbots integrating text, speech, image, and video modalities. It examines state-of-the-art deep learning models—such as transformers for natural language processing, convolutional and attention-based networks for vision tasks, and fusion frameworks that unify heterogeneous data streams. Key developments in cross-modal alignment, multilingual translation, and context retention are analyzed to identify open challenges in scalability, privacy, and interpretability. Building upon this analysis, an Efficient Multimodal Chatbot Architecture is proposed that leverages transformer-based NLP, ResNet-backed vision modules, Google Speech API integration, and an attention-driven fusion layer for seamless interaction. The proposed design ensures inclusivity, low latency, and adaptability for applications in smart governance, customer service, and public engagement. This work contributes both a synthesized understanding of multimodal chatbot research and a practical blueprint for next-generation AI conversational systems.

Publication Details

Journal
Springer Link (Chiba Institute of Technology)
Published
2025-11-20
DOI
https://doi.org/10.1051/epjconf/202534101049/pdf
Primary Topic
AI in Service Interactions
Type
article
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article

Advances in Multimodal AI-Powered Chatbots: A Comprehensive Review and Proposed Efficient Architecture

Springer Link (Chiba Institute of Technology)
AI in Service Interactions
article

Advances in Multimodal AI-Powered Chatbots: A Comprehensive Review and Proposed Efficient Architecture

article en

Abstract

The growing demand for intelligent, context-aware conversational systems has accelerated research in multimodal artificial intelligence (AI). Traditional chatbots, limited to text or voice inputs, often fail to interpret diverse user intents and contextual cues across languages and media types. This paper presents a comprehensive review of advancements in multimodal AI-powered chatbots integrating text, speech, image, and video modalities. It examines state-of-the-art deep learning models—such as transformers for natural language processing, convolutional and attention-based networks for vision tasks, and fusion frameworks that unify heterogeneous data streams. Key developments in cross-modal alignment, multilingual translation, and context retention are analyzed to identify open challenges in scalability, privacy, and interpretability. Building upon this analysis, an Efficient Multimodal Chatbot Architecture is proposed that leverages transformer-based NLP, ResNet-backed vision modules, Google Speech API integration, and an attention-driven fusion layer for seamless interaction. The proposed design ensures inclusivity, low latency, and adaptability for applications in smart governance, customer service, and public engagement. This work contributes both a synthesized understanding of multimodal chatbot research and a practical blueprint for next-generation AI conversational systems.

Springer Link (Chiba Institute of Technology)
Quality Education
Openalex Percentile: Top 21%
AI in Service Interactions
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Advances in Multimodal AI-Powered Chatbots: A Comprehensive Review and Proposed Efficient Architecture · Springer Link (Chiba Institute of Technology) (2025) | TGRS Research Map | TGRS