Explaining the Motivational Drivers in Technology Adoption: Triggers & Consequences

Organizations adopt technological innovations to improve efficiency, gain productivity, and generate competitive advantage. Innovative technologies have evolved information technology (IT) infrastructure in recent decades. This paper determines the influence of motivational drivers in technology adoption decisions of organizations. The grounded theory method is used by collecting data through semi-structured questionnaires from 21 practitioners who participated in the interviews from 13 Finnish organizations. In this paper, we present organization-based findings that identify 6 origins of motivational drivers (triggers) by discussing associations between them and their positive & negative effects (consequences) on technology adoption. Our findings help practitioners in decision-making regarding technology adoption by highlighting the rationales and their causes within the organizational context.