Rethinking Mediation as a Viable Alternative Dispute Resolution Mechanism in Effective Conflict Management

Abstract The realm of Alternative Dispute Resolution has expanded dramatically due the setback court system brought justice to delivery across the globe. The study examined mediation as a viable alternative dispute resolution mechanism in effective conflict management. The work adopted a change management theory as its theoretical structure. A descriptive method of research was adopted to carry out the task of the paper. Hence, data gathering is limited to secondary sources. The study found that mediation has become an efficient process of resolving disputes with almost maximum record of success due to its compassionate disposition, satisfactory decision, legitimacy, and cooperative tenet among others. Despite its overwhelming merits over litigation, a number of flaws among perception of favouritism, inadequate training, lack of precedent, and uncertainty outcome were identified by the work. The study concluded that reawakening of mediation process as a means of conflict resolution was to assist in identifying and healing the inadequate court system. The study recommended general awareness of the principle of mediation to dispel perception of favouritism, effective and constant training of mediators, documentation of cases handled by mediation center and binding mediation process. Greater publicity the existence and activities of mediation process is also pivotal.