Uncovering and growing business innovation potential in South African townships

Informal businesses significantly contribute to employment and income generation in South Africa. As HSRC research shows, innovation is crucial to their survival. On 24 and 25 April 2024, the HSRC held a workshop with informal business owners at Philippi Village, Cape Town, to share a new evidence-based toolkit designed to support informal businesses in strengthening their innovation capabilities. This article sheds light on how informal business owners can use the toolkit to foster innovation for business sustainability and growth.