BRIDGING CULTURES THROUGH HERITAGE INTERPRETATION: THE ROLE OF STORYTELLING, LIBRARIES, MUSEUMS, AND AI IN REFUGEE INCLUSION IN NORTH CAROLINA

Migration to the United States has risen significantly, especially among individuals from crisis-affected countries such as Syria, Sudan, and Iraq. These communities often face isolation due to language and cultural barriers, limiting integration and belonging. This study explores how cultural engagement, through storytelling, museum and library visits, handouts, and historic site experiences, supports social inclusion and language development. Artificial intelligence tools were incorporated to generate historical interpretation images, enhance storytelling visuals, and improve multilingual accessibility, highlighting technology’s role in cultural engagement. Using a qualitative approach, data were collected through participant observations, interviews, and feedback during a community-based program for refugees and immigrants in North Carolina. Findings indicate these activities improve English skills, foster trust, and enhance emotional well-being. Participants reported feeling safer, connected, and valued. Culturally immersive programs reduce isolation, promote integration, and strengthen social cohesion by amplifying voices and creating spaces for shared experiences.