Information governance and organization performance

The most valuable item that any company can own is information (Pay 2016) and varies from organization to organization, whether private or public. How well an organization is able to handle its information is central to its performance. In principle, an organization's strength lies on the way information is utilized, for example, management choices, marketing plans, customer interactions and post-sales services are hinged on information since it is a strategic asset (Daneshmandnia, 2019). The significance role of insurance companies to the economy is huge. The risk bearing and the investment promotions objectives coupled with the centrality of information as a critical assets prompted the investigation on information governance and its impact on performance. The Information Governance Maturity Model (IGIM) developed by ARMA is used in this study to serve as a benchmark for best practices for information governance maturity for insurance organization along with impact of this on asset utilization of each insurance organization.