Theoretical Framework for Improving the Records Management of Retirees in Public Sector

This project focuses on the development of a Retiree Records Management System specifically designed for the Jabatan Pendidikan Negeri Kelantan Pension Subunit. The current reliance on manual filing methods using Excel software has proven to be inefficient. This approach is not only slow and prone to inaccuracies but also exposes retiree files to risks of loss and manipulation. The primary objective of this project is to create a web-based system that simplifies and secures the search and management of retiree files. By implementing such a system, we aim to ease the workload of the staff responsible for this task, while enhancing both accuracy and security. The proposed system will allow staff to search for retiree files, add new records, and manage file retention by displaying a list of files scheduled for disposal after a predetermined retention period. Additionally, the system will enable staff to update retiree details accurately and efficiently. It is expected that this solution will significantly reduce the time required for file management, improve data accuracy, and minimize the risk of data loss, benefiting both staff and retirees alike.

Institutions

Publication Details

Journal
Journal of Information and Knowledge Management
Published
2025-05-15
DOI
https://doi.org/10.24191/jikm.v15isi1.6139
Primary Topic
Personal Information Management and User Behavior
Type
article
Field-Weighted Citation Impact
0.00

Funders

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article

Theoretical Framework for Improving the Records Management of Retirees in Public Sector

Journal of Information and Knowledge Management
Personal Information Management and User Behavior
article

Theoretical Framework for Improving the Records Management of Retirees in Public Sector

article en

Abstract

This project focuses on the development of a Retiree Records Management System specifically designed for the Jabatan Pendidikan Negeri Kelantan Pension Subunit. The current reliance on manual filing methods using Excel software has proven to be inefficient. This approach is not only slow and prone to inaccuracies but also exposes retiree files to risks of loss and manipulation. The primary objective of this project is to create a web-based system that simplifies and secures the search and management of retiree files. By implementing such a system, we aim to ease the workload of the staff responsible for this task, while enhancing both accuracy and security. The proposed system will allow staff to search for retiree files, add new records, and manage file retention by displaying a list of files scheduled for disposal after a predetermined retention period. Additionally, the system will enable staff to update retiree details accurately and efficiently. It is expected that this solution will significantly reduce the time required for file management, improve data accuracy, and minimize the risk of data loss, benefiting both staff and retirees alike.

Journal of Information and Knowledge ManagementVol. 15(SI1)
Universiti Malaysia Kelantan (MY)
Universiti Teknologi MARA
Openalex Percentile: Top 21%
Personal Information Management and User Behavior
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