From Traditional to Digital: Analyzing Information Culture Change and User Satisfaction in Southern Delta University Main Library

This study examined the relationship between change in information culture and library users’ satisfaction in Southern Delta University Main Library, Ozoro, Delta State, Nigeria. The study employed the descriptive survey research design and sampled 353 registered library users through simple random sampling. Data were collected using a structured, validated questionnaire and analyzed using descriptive statistics and Spearman Rank Correlation at a 0.05 significance level. Findings indicate that users perceive the library’s information culture as highly supportive of digital adoption, with staff openness, management support, and feedback integration contributing to positive experiences. Notably, the correlation analysis revealed a strong positive and statistically significant relationship (r = 0.9016, p < 0.05) between change in information culture and user satisfaction. This suggests that proactive information management, digital resource promotion, and responsiveness to user feedback significantly enhance satisfaction levels. The study concludes that cultivating a robust and adaptive information culture is pivotal for sustaining user satisfaction in contemporary academic libraries. Implications for library management include prioritizing policies, technological infrastructure, and participatory practices that reinforce an effective and usercentered digital library environment

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Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2025-11-03
DOI
https://doi.org/10.5281/zenodo.17729160
Primary Topic
Library Science and Information Literacy
Type
article
Field-Weighted Citation Impact
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article

From Traditional to Digital: Analyzing Information Culture Change and User Satisfaction in Southern Delta University Main Library

Zenodo (CERN European Organization for Nuclear Research)
Library Science and Information Literacy
article

From Traditional to Digital: Analyzing Information Culture Change and User Satisfaction in Southern Delta University Main Library

article en

Abstract

This study examined the relationship between change in information culture and library users’ satisfaction in Southern Delta University Main Library, Ozoro, Delta State, Nigeria. The study employed the descriptive survey research design and sampled 353 registered library users through simple random sampling. Data were collected using a structured, validated questionnaire and analyzed using descriptive statistics and Spearman Rank Correlation at a 0.05 significance level. Findings indicate that users perceive the library’s information culture as highly supportive of digital adoption, with staff openness, management support, and feedback integration contributing to positive experiences. Notably, the correlation analysis revealed a strong positive and statistically significant relationship (r = 0.9016, p < 0.05) between change in information culture and user satisfaction. This suggests that proactive information management, digital resource promotion, and responsiveness to user feedback significantly enhance satisfaction levels. The study concludes that cultivating a robust and adaptive information culture is pivotal for sustaining user satisfaction in contemporary academic libraries. Implications for library management include prioritizing policies, technological infrastructure, and participatory practices that reinforce an effective and usercentered digital library environment

Zenodo (CERN European Organization for Nuclear Research)
Delta State University (NG)
Industry, innovation and infrastructure
Openalex Percentile: Top 21%
Library Science and Information Literacy
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