IMPLEMENTATION OF RECORD MANAGEMENT PRACTICES AND THEIR IMPACT ON OPERATIONAL EFFICIENCY IN EASTERN SAMAR STATE UNIVERSITY (ESSU)-MAIN CAMPUS

This study, titled “Implementation of Records Management Practices and Their Impact on Operational Efficiency in Eastern Samar State University (ESSU) – Main Campus,” examined how records management practices influence the efficiency of administrative operations. Guided by ISO 15489-1:2016 and Republic Act No. 9470, it employed a descriptive-correlational design involving 46 administrative and clerical staff who answered a structured Likert-scale questionnaire. Descriptive statistics and Spearman’s rho correlation were used to analyze the data. Findings showed a high level of records management implementation (mean = 4.01) and a very high level of operational efficiency (mean = 4.40). A strong positive and significant relationship (ρ = 0.762, p = 0.000) was found between the two variables, indicating that effective recordkeeping enhances institutional performance. The study recommends improving policy frameworks, conducting regular staff training, and adopting digital systems to strengthen efficiency, compliance, and service quality at ESSU–Main Campus. Keywords: Records Management, Operational Efficiency, Administrative Operations