Effective Communication as a Prelude to Transparency in Organizational Procurement: A Study of Federal Medical Center Makurdi, Benue State, Nigeria

The study examined effective communication as a prelude to transparency in organizational Procurement: A Study of Federal Medical Centre, Makurdi, and Benue State” aimed specifically to examine the effect of clarity on procurement transparency and to determine the effect of courtesy on procurement transparency at the Centre. The population consisted of the various Departments and Units within the Federal Medical Centre, with a target population of 445 staff members. A survey research design was employed, and all 445 staff members were included as the sample. The findings revealed that both clarity and courtesy significantly influence procurement transparency at the Federal Medical Centre, Makurdi. The study concluded that these aspects of effective communication have a substantial effect on enhancing procurement transparency. Consequently, the study recommended that the management of the Federal Medical Centre, Makurdi, should prioritize clear communication throughout the procurement process. This involves providing detailed and unambiguous guidelines, clearly defining roles and responsibilities, and maintaining consistent and transparent documentation of procurement activities. Promoting clarity in communication will help minimize misunderstandings, prevent procedural lapses, strengthen accountability, and ultimately improve overall transparency in procurement operations.