E-PROCUREMENT SYSTEMS AND PERFORMANCE OF CITY OF KIGALI, RWANDA

Abstract: The general purpose of this study was to assess the influence of e-procurement systems on the City of Kigali's performance. The research methodologies used in the study were descriptive and correlational. The study is based on three theoretical frameworks: The Technology Acceptance Model, the Resource-Based View, and the Transaction Cost Theory. Out of the 239 individuals who were involved in the research, 63 were officers of procurement, logistics, and warehouse; 59 were suppliers and contractors; 61 were finance department workers; and 56 were management and policy-making elite from Kigali. Using Slovin's method and simple random sampling procedures, the research selected 150 individuals at random to ensure reliable findings. Primary data was gathered via surveys, while secondary data was derived from document analysis. The study used Statistical Product and Service Solutions (version 25) for descriptive statistics, bivariate correlation, and regression analysis to look at how the city's efficiency was affected by computerized bidding, sourcing, and invoicing. Factor analysis was also used to improve model fit and construct validity. Study findings on the impact of the e-procurement system on government agency effectiveness were more trustworthy and accurate as a result of integrating these methodologies. The findings indicate that there is a favorable and statistically significant impact on performance from e-bidding (β = 0.240, p < 0.05), e-sourcing (β = 0.474, p < 0.05), and e-invoicing (β = 0.251, p < 0.05). When it comes to these, e-sourcing, e-invoicing, and e-bidding are the three most important indicators. To keep its online bidding systems accessible, safe, and easy to use, the Kigali City Government should put money into their ongoing development. To make e-bidding even more efficient and productive, educating procurement workers and suppliers should be a regular occurrence. Keywords: E-Procurement Systems, Electronic Bidding, Sourcing, Invoicing and Performance. Title: E-PROCUREMENT SYSTEMS AND PERFORMANCE OF CITY OF KIGALI, RWANDA Author: Manzi Nicolas Dia, Dr. Irechukwu Eugenia Nkechi International Journal of Social Science and Humanities Research ISSN 2348-3156 (Print), ISSN 2348-3164 (online) Vol. 13, Issue 4, October 2025 - December 2025 Page No: 331-338 Research Publish Journals Website: www.researchpublish.com Published Date: 08-November-2025 DOI: https://doi.org/10.5281/zenodo.17558501 Paper Download Link (Source) https://www.researchpublish.com/papers/e-procurement-systems-and-performance-of-city-of-kigali-rwanda