REVOLUTIONIZING FACILITIES: A REVIEW OF SUSTAINABLE BUILDING OPERATION AND MAINTENANCE INNOVATIONS IN TERTIARY INSTITUTIONS

The need for Sustainable Facility Management (SFM) in tertiary institutions is crucial in reducing environmental impact and optimizing efficiency in Operation and Maintenance (O&M). This Systematic Literature Review (SLR) analyse and synthesize research on current practices of SFM in tertiary institutions which focusing on innovative approach applied in improving building O&M. The comprehensive understanding, their contributions and challenges faced in implementation are discussed. Researchers analyse, synthesize and report the results from 13 final selected studies whereby the screening, selection, and identification were based on the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA). The corresponding data extraction and analysis were performed using the Evidence for Policy and Practice Information (EPPI). Result of the study demonstrates that innovative approach applied in building O&M such as Artificial Intelligent (AI), Internet of Things (IoT), Building Information Modeling (BIM), Building Management System (BMS) significantly contributed to SFM.