The Impact of Artificial Intelligence on Digital Marketing Strategies

This study examines the transformative impact of Artificial Intelligence (AI) on digital marketing strategies, analyzing both opportunities and challenges faced by organizations in AI adoption. Through literature review, survey analysis, and case study examination, this research demonstrates how AI technologies are revolutionizing marketing practices through personalization, automation, predictive analytics, and enhanced customer experiences. While significant benefits are evident, organizations face substantial challenges including technological infrastructure requirements, privacy concerns, high implementation costs, and skills gaps. The findings indicate that 65% of companies regularly use generative AI, with marketing being one of the primary adoption areas. This research provides insights for marketing professionals and organizations seeking to leverage AI technologies effectively.

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Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2025-11-04
DOI
https://doi.org/10.5281/zenodo.17526566
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00
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article

The Impact of Artificial Intelligence on Digital Marketing Strategies

Zenodo (CERN European Organization for Nuclear Research)
AI in Service Interactions
article

The Impact of Artificial Intelligence on Digital Marketing Strategies

article en

Abstract

This study examines the transformative impact of Artificial Intelligence (AI) on digital marketing strategies, analyzing both opportunities and challenges faced by organizations in AI adoption. Through literature review, survey analysis, and case study examination, this research demonstrates how AI technologies are revolutionizing marketing practices through personalization, automation, predictive analytics, and enhanced customer experiences. While significant benefits are evident, organizations face substantial challenges including technological infrastructure requirements, privacy concerns, high implementation costs, and skills gaps. The findings indicate that 65% of companies regularly use generative AI, with marketing being one of the primary adoption areas. This research provides insights for marketing professionals and organizations seeking to leverage AI technologies effectively.

Zenodo (CERN European Organization for Nuclear Research)
Instituto Politécnico de Santarém (PT)
Industry, innovation and infrastructure
Openalex Percentile: Top 23%
AI in Service Interactions
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