Organizational and Managerial Factors of Drone Integration into Last-Mile Delivery

The article examines the organizational and managerial factors that influence the successful integration of drones into last-mile delivery systems. It emphasizes the strategic role of management in addressing regulatory, technological, and social challenges associated with drone implementation. The study identifies key areas, including risk management, regulatory compliance, integration planning, human resource development, and operational coordination. Special attention is given to the creation of adaptive business models and the development of technical infrastructure, including AI-based navigation, real-time tracking, and charging networks. The findings highlight that effective drone integration requires cross-functional collaboration, innovation management, and strategic change leadership to enhance logistics efficiency and sustainability.