The Effect of Artificial Intelligence Implementation on Digital Governance Performance Mediated by Digital Infrastructure and Human Resource Competence

This study aims to analyze the role of Artificial Intelligence (AI), human resource (HR) competence, and digital infrastructure in supporting the performance of Digital Governance in Indonesia. The results indicate that HR competence and digital infrastructure have a significant direct influence on Digital Governance performance, with HR competence being the most dominant factor. Meanwhile, AI implementation does not have a significant direct effect but exerts an indirect impact through the mediation of HR competence and digital infrastructure. These findings emphasize the importance of a systemic approach to improving Digital Governance performance by optimizing AI utilization supported by competent human resources and reliable infrastructure. This study contributes both theoretically and practically to supporting digital transformation in the public sector and provides a basis for evidence-based policy formulation toward more effective, efficient, and sustainable governance.

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Publication Details

Journal
SHILAP Revista de lepidopterología
Published
2025-10-01
DOI
https://doi.org/10.31538/iijse.v8i3.8501
Primary Topic
Morinda citrifolia extract uses
Type
article
Field-Weighted Citation Impact
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article

The Effect of Artificial Intelligence Implementation on Digital Governance Performance Mediated by Digital Infrastructure and Human Resource Competence

SHILAP Revista de lepidopterología
Morinda citrifolia extract uses
article

The Effect of Artificial Intelligence Implementation on Digital Governance Performance Mediated by Digital Infrastructure and Human Resource Competence

article en

Abstract

This study aims to analyze the role of Artificial Intelligence (AI), human resource (HR) competence, and digital infrastructure in supporting the performance of Digital Governance in Indonesia. The results indicate that HR competence and digital infrastructure have a significant direct influence on Digital Governance performance, with HR competence being the most dominant factor. Meanwhile, AI implementation does not have a significant direct effect but exerts an indirect impact through the mediation of HR competence and digital infrastructure. These findings emphasize the importance of a systemic approach to improving Digital Governance performance by optimizing AI utilization supported by competent human resources and reliable infrastructure. This study contributes both theoretically and practically to supporting digital transformation in the public sector and provides a basis for evidence-based policy formulation toward more effective, efficient, and sustainable governance.

SHILAP Revista de lepidopterología
IPB University (ID)
Industry, innovation and infrastructure
Openalex Percentile: Top 32%
Morinda citrifolia extract uses
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The Effect of Artificial Intelligence Implementation on Digital Governance Performance Mediated by Digital Infrastructure and Human Resource Competence · SHILAP Revista de lepidopterología (2025) | TGRS Research Map | TGRS