Information Systems Success Model from The Perspective of Microenterprises

ABSTRACTMicroenterprises are defined as one of the enterprises classified according to their characteristics within small and mediumsized enterprises (SMEs). Microenterprises are generally established as traditional family businesses with low budgets and oldtechnology products. Hence, their production is small-scale. Microenterprises have difficulties in competition because they produce on a small scale, with old technology, and a low budget. Information systems provide great advantages for all enterprises in terms of size. These advantages, some of which are growth in productivity, strengthening performance, increasing the revenue of the enterprise, assisting in decision-making, choosing the most appropriate one among the options, and so on, create benefits for enterprises in many aspects. In this study, the use of information systems by micro-enterprises operating in Türkiye was analyzed. Following the study, it was observed that the biggest factors why microenterprises used information systems within their small bodies were the educational background of the entrepreneurs and their skills and knowledge in this field.Keywords: Microenterprises, Information Systems, IS Success Model