أثر تطبيق نظام الجودة الشاملة على الأداء المؤسسي بالتطبيق على معاهد التعليم العالي بمصر,

This research aims to examine the impact of Total Quality Management (TQM) implementation on institutional performance in higher education institutes, by exploring the extent to which TQM elements contribute to improving administrative and educational efficiency. The study employed a descriptive-analytical methodology and relied primarily on in-depth personal interviews as the main data collection tool. The research sample consisted of 30 individuals from academic and administrative leadership across several higher education institutes. The findings revealed that applying TQM principles-such as continuous improvement, collective participation, and a focus on stakeholder satisfaction-had a significant positive impact on institutional performance, particularly in areas such as strategic planning, operational efficiency, and human resource development. The study also found that a supportive organizational culture and continuous staff training are critical factors for the successful implementation of TQM. The research recommends enhancing managerial commitment and providing technical support to ensure the sustainable application of TQM concepts.