IMPACT OF OFFICE AUTOMATION ON JOB PERFORMANCE OF ADMINISTRATIVE STAFF IN PUBLIC TERTIARY INSTITUTIONS IN EKITI STATE

This paper examined the impact of office automation on job performance of administrative staff in public tertiary institutions in Ekiti State. The specific objectives of the paper examined the level of job performance of administrative staff in tertiary institutions in Ekiti State, assessed the level of office automation use among administrative staff. The study was guided by two research questions. The study use survey research design and adopted the use of questionnaire as a base for its primary source of data. The data collected from respondents were analyzed using simple percentage and regression method. Two hundred and Twenty-Four (224) copies of questionnaires were administered to respondents which comprise selected administrative staff of the five public tertiary institutions in Ekiti State., Findings revealed that office automation has a positive influence on the job performance of administrative staff in public tertiary institutions in Ekiti State. Conclusively, office automation system has a great impact on the job performance of administrative staff, it allows them to perform task with ease. The researcher recommended that management of public tertiary institutions should implement targeted, advanced training programs for administrative staff, focusing on strategic use of office automation to improve job performance, current office automation should be evaluated and optimized to better align with specific administrative needs and address areas of underperformance.