SUPPLY CHAIN COLLABORATION AND RELATIONSHIP MANAGEMENT IN MARITIME LOGISTICS DISRUPTIONS

Abstract Maritime disruptions are recognized for their massive impacts on global trade and supply chains, as exemplified by the severe shipping disruptions caused, for instance, by the recent attacks on commercial vessels in the Red Sea (UNCTAD, 2024). This research aims to investigate how collaboration is used to facilitate supply chain resilience during maritime disruptions. Relationships, as an enabler of collaboration, will be examined, specifically focusing on which relationship typologies influence companies to collaborate in response to these disruptions. A case study analysis of 32 companies in Thailand with experience in maritime disruptions is presented. These companies, including carriers, freight forwarders, and export-import companies were selected to represent the collaboration and relationships between buyers and suppliers of maritime transport. The findings show that companies need to develop supply chain resilience through collaborated processes and outcomes, and that this collaboration is built upon four relationship typologies: networking, obligating, transacting, and loyalty.