Users' Engagement Practices in Young Mizo Association Libraries (YMA) of Aizawl City, Mizoram

The present paper discussed about the user engagement practices by the Young Mizo Association (YMA) libraries of Aizawl city. It is a survey-based research and questionnaire method was used and distributed among 83 YMA libraries and 76 were responded. The findings of the study discovered that the majority of them lack a librarian, rarely conduct feedback surveys and do not provide staff training for user interaction. Among the various ways users have contributed to the enhancement of library services, orientation programs rank top among the categories, followed by gifts and donations. The study suggests that the libraries in each Branch YMA should receive consistent funding, recruit professional librarians or library staff and more training sessions and conclude that there needs to be more growth in different aspects for more engaged users.