Ranking Knowledge Management Factors in Supply Chain of National Iranian Copper Industries Company Using FAHP Method

Knowledge management is considered as one of the most significant competitive resources for any organization such that most believe that the faster the companies acquire knowledge taking into application, the more they are successful in a competitive market. On the other hand, the competition among companies is no more important; instead, the competition among supply chains is highly focused in order to provide the most value to the customer. Research statistical population included 30 individuals of all practitioners and middle management experts in National copper industries company headquarter. The present research used Fuzzy Analytic Hierarchy Process (FAHP) to rank knowledge management effective factors in supply chain of national Iranian copper industries company. Research results showed that management factors, knowledge creation, acquisition and production process, knowledge assessment and feedback process, knowledge transformation, sharing and distribution process, organizational culture, knowledge use, application and utilization process as well as employees’ characteristics are in order the most to the least important knowledge management criteria in supply chain of national copper industries company through using FAHP technique.