The Effect of Employees Empowerment on Employee Job Satisfaction: A Case of Ethio Telecom, East Region

The objective of the research was to examine the effect of employee empowerment on job satisfaction in Ethio-Telecom in East region. The study applied a mixed research approach by employing descriptive research designs to quench the specific and general objectives of the study. Moreover, the survey method through a cross sectional method of inquiry employed to distribute and gather structured questionnaire from respondents of the study. Proportionate stratified random sampling technique employed to select 212 respondents from the Ethio telecom east region. Both descriptive and inferential data analysis tools were employed to satisfy the specific objectives of this study. The major finding of the study indicated that employee empowerment had a significant positive relation to employee job satisfaction. Moreover, 84.5% of the variations in employee satisfaction are explained by employee empowerment dimensions such as meaning, competence, self determination, and impact in Ethio Telecom. Based on the findings of the study, the researcher recommends the company should focus on employee empowerment factors to enhance employee job satisfaction specifically the self- determination dimension on a particular point to feel the employee my idea(input) for decision is making is vital in order to meet its plan to reach employee satisfaction on average 85%. all!

Publication Details

Journal
National Academic Digital Repository of Ethiopia
Published
2025-10-15
DOI
https://doi.org/10.20372/nadre:19992
Primary Topic
Employee Performance and Management
Type
article
Field-Weighted Citation Impact
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article

The Effect of Employees Empowerment on Employee Job Satisfaction: A Case of Ethio Telecom, East Region

National Academic Digital Repository of Ethiopia
Employee Performance and Management
article

The Effect of Employees Empowerment on Employee Job Satisfaction: A Case of Ethio Telecom, East Region

article en

Abstract

The objective of the research was to examine the effect of employee empowerment on job satisfaction in Ethio-Telecom in East region. The study applied a mixed research approach by employing descriptive research designs to quench the specific and general objectives of the study. Moreover, the survey method through a cross sectional method of inquiry employed to distribute and gather structured questionnaire from respondents of the study. Proportionate stratified random sampling technique employed to select 212 respondents from the Ethio telecom east region. Both descriptive and inferential data analysis tools were employed to satisfy the specific objectives of this study. The major finding of the study indicated that employee empowerment had a significant positive relation to employee job satisfaction. Moreover, 84.5% of the variations in employee satisfaction are explained by employee empowerment dimensions such as meaning, competence, self determination, and impact in Ethio Telecom. Based on the findings of the study, the researcher recommends the company should focus on employee empowerment factors to enhance employee job satisfaction specifically the self- determination dimension on a particular point to feel the employee my idea(input) for decision is making is vital in order to meet its plan to reach employee satisfaction on average 85%. all!

National Academic Digital Repository of Ethiopia
Decent work and economic growth
Openalex Percentile: Top 25%
Employee Performance and Management
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The Effect of Employees Empowerment on Employee Job Satisfaction: A Case of Ethio Telecom, East Region · National Academic Digital Repository of Ethiopia (2025) | TGRS Research Map | TGRS